Privacy Policy

1ggbet Privacy Policy — your data is completely safe with us

Learn how 1ggbet collects, uses, and protects your personal data — all explained in detail.

Last Updated: January 2026
SSL Encryption

All data travels through encrypted channels

Never sold to third parties

Your data is never sold

No payment data stored

No card or banking data is stored on our servers

User controls

Right to access and delete your data

How 1ggbet protects your data

Six core security measures that safeguard your privacy

256-bit SSL Encryption

All data transfers between you and our servers are protected with bank-grade 256-bit SSL encryption. Third parties cannot access this data under any circumstances.

Two-Factor Authentication (2FA)

An OTP is sent to your mobile each time you log in. Even if your password is compromised, 2FA prevents unauthorized access to your account.

Secure Database

User data is stored in encrypted databases. Payment information is never held on our servers — it goes directly to the payment gateway.

Minimal data collection

We only collect what's necessary to provide our services. We never ask for personal information beyond what's required.

Regular Security Audits

Independent security experts regularly audit 1ggbet's systems. Any vulnerabilities are identified and resolved promptly.

Full user control

You can view, correct, or request deletion of your data at any time. You are in full control of your information.

1What Data We Collect

We collect certain data to provide services on the 1ggbet platform. This data falls into two categories — information you provide directly and information collected automatically.

User-provided information:

  • Name, date of birth, mobile number, and email (collected at registration)
  • National ID or passport details for identity verification
  • Mobile Pay/Nagad number (for withdrawals — not stored permanently)
  • Information provided when contacting the support team

Automatically collected information:

  • IP Address & Browser Type
  • Log of your activity and time spent on the platform
  • Device type (mobile, tablet, desktop)
  • Usage patterns collected via cookies and similar technologies

Our commitment: We never ask for information we don't need. We only collect what's strictly required to deliver our services and keep your account secure.

2How We Use Your Data

1ggbet uses the information it collects solely for the purposes listed below. It is never used for anything beyond that.

  • To create and manage your account and ensure its security.
  • To process deposit and withdrawal transactions.
  • To complete KYC (Know Your Customer) verification.
  • To prevent fraud and illegal activity.
  • To provide customer service and support.
  • To improve platform performance and enhance the user experience.
  • To meet legal and regulatory obligations.
  • To send promotional messages where applicable (with your consent).

To opt out of promotional messages, turn off the option in your account settings or contact our support team.

3Cookies Policy

1ggbet uses cookies on its website. Cookies are small text files stored in your browser that help the platform remember your preferences and personalize your experience.

  • Essential cookies: For login sessions and security. Without these, the platform cannot function properly.
  • Functional cookies: To remember your language preference and other settings.
  • Analytics cookies: To understand which sections of the platform are used most.

Cookies can be managed through your browser settings. However, disabling cookies may affect certain features of the platform.

4Who Your Data Is Shared With

1ggbet never sells your personal data to third parties. However, in limited circumstances, certain information may be shared with specific parties.

  • Payment processors: Only the minimum necessary information is shared to process transactions via Mobile Pay, Nagad, or Rocket.
  • KYC service provider: With approved third parties for identity verification.
  • Law Enforcement: Data may be disclosed due to a court order or legal obligation.
  • Security researchers: For platform security audits — using anonymized and aggregated data only.

Rest assured: Whenever data is shared, we provide only the minimum necessary and bind all recipients to strict confidentiality agreements.

5How long your data is retained

1ggbet retains different types of data for varying periods, determined by legal obligations and service requirements.

  • Active account data: retained for as long as your account remains open.
  • Transaction history after account closure: 5 years (for legal compliance).
  • KYC documents: retained for up to 7 years.
  • Login & activity logs: 90 days.
  • Support chat history: 2 years.

Once the retention period expires, data is securely deleted or anonymized.

6Security Measures

1ggbet uses industry-leading security technology to protect user data. Our security framework is built on the following layers.

  • 256-bit SSL/TLS encryption on all data transfers.
  • Data stored in encrypted databases.
  • Two-factor authentication (2FA) is available on all accounts.
  • Accounts are automatically locked upon detection of suspicious login attempts.
  • 24/7 system monitoring and anomaly detection.
  • Regular third-party security audits.

Security is a shared responsibility. Keep your password strong, never share it with anyone, and avoid logging in over public Wi-Fi.

7Your rights

1ggbet believes your data belongs to you. That's why we guarantee the following rights.

  • Right to Access: You can find out what information we hold about you.
  • Right to rectification: You can request corrections to any inaccurate information we hold.
  • Right to erasure: You can request deletion of your data under certain circumstances.
  • Right to object to processing: You may object to the use of your data for specific purposes.
  • Data portability: You can request a copy of your data.

To exercise any of these rights, email us at support@1ggbet.click or reach out via live chat. We aim to respond within 30 business days.

8Child Protection

1ggbet's services are strictly for users aged 18 and above. We never knowingly collect data from anyone under 18.

If you suspect a minor has accidentally created an account, please notify us immediately. We will promptly close the account and delete all associated data.

A note for parents: If 1ggbet is accessed on a device used by children, please take precautions. We recommend using parental control software.

9Changes to the Privacy Policy

1ggbet may update this Privacy Policy as needed. When changes are made, the revision date on this page will be updated, and for significant changes, a notice will be sent to your registered email or mobile number.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the changes, you may request to close your account.

10Contact

For any questions, concerns, or complaints about our Privacy Policy, please reach out through the channels below.

  • Email: support@1ggbet.click
  • Live Chat: Click the chat icon at the bottom right of the platform.
  • For general questions, visit our FAQ page here.

Our privacy team accepts requests seven days a week and aims to respond within 48 hours on business days.

Responsible gambling information: If you're experiencing issues related to gambling, our Responsible Gaming Visit the page for help and guidance.

What data — how — and for how long

Data Type Reason for Collection Shared with third parties Retention period
Name & date of birth Account registration No For as long as the account remains active
Mobile number OTP verification & support No For as long as the account remains active
National ID card KYC verification For KYC services Up to 7 years
Mobile Banking Number Withdrawal process To the payment gateway Deleted immediately after the transaction
IP Address Security & Fraud Prevention No 90 days
Usage logs Platform improvement No 90 days
Transaction history Legal & audit purposes No 5 years

Your Five Rights Over Your Data

1ggbet respects your data rights

Right to access your data

You can request a copy of all data we hold about you. It will be provided free of charge within 30 days.

Right to Rectification

If any of your information is incorrect, you may request a correction. It will be updated promptly.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object

You can object to your data being used for marketing or analytics purposes.

Data portability

You can download the data we hold about you in a structured format.

Right to restrict processing

You may request to restrict the processing of your data under certain circumstances.

Play with peace of mind — your data is secure

Your data is completely secure at 1ggbet. Register now and enjoy the best betting experience in Bangladesh.

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